IPC Systems and Kerv Join Forces to Deliver Industry-Leading Compliance Cloud Solution

London, UK — 24 October 2024 – IPC Systems, a leader in trading communications and connectivity solutions, announces the launch of a new offering in collaboration with Kerv, a Compliance-as-a-Service specialist, to address the growing challenge of regulatory compliance in financial services operation and delivery.

This innovative cross-channel communications compliance solution brings together IPC’s extensive global trading network infrastructure and cloud services with Kerv’s Compliance-as-a-Service expertise for a comprehensive and enhanced solution for managing and assuring multi-channel communications compliance.

Kerv’s Compliance Cloud empowers businesses to manage compliance and associated reporting obligations across voice, messaging, and other communications channels in a seamless, secure and efficient way.

“This collaboration is a significant customer-first development for efficient and assured communications compliance management that is fit-for-purpose to navigate today’s complex regulatory landscape,” said James Tonks, SVP Partner Development, IPC Systems. “Kerv’s specialist compliance expertise complements IPC’s existing service offering, creating a robust platform that enables customers to stay ahead of evolving communications monitoring and management obligations.”

Ravi Sharma, Head of Cloud and Technology Strategy at Kerv said, “Managing compliance in today’s multi-channel, hybrid communications environment is increasingly challenging. This innovative approach delivers a proactive, efficient and future proof compliance solution that relieves a considerable operational burden for financial markets participants.”

Service highlights include: 

  • Data Aggregation: Unified communication data with advanced AI-powered monitoring and analysis for cross-platform compliance.
  • Seamless Integration: Streamlined CDR reconciliation, providing an efficient capture and archive solution.
  • Exceptional Efficiency: Rapid issue resolution to ensure uninterrupted operations.
  • Proactive Management: Potential compliance issues identified early, mitigating risk.
  • Assured Compliance: Enabling clients to focus on core business objectives.
About IPC Systems

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

 

About Kerv

Kerv specialises in secure, consistent communication services across voice, video, messaging and mobile channels, helping businesses navigate digital transformation and stay ahead of regulatory change.

Seamless communication is essential for a successful digital workplace. As businesses in regulated industries transition to cloud-enabled environments, managing compliance across multiple communication channels is a growing challenge. Kerv’s solutions ensure secure, consistent voice, video, messaging, and mobile services, leveraging cloud technologies and services and digital transformation to keep customers ahead of compliance obligations.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

FX looks to exploit the scalability benefits of cloud computing

Tim Carmody – CTO, IPC Systems – recently shared his insights on eForex, addressing the evolving landscape of FX trading and the role of cloud computing.

While he acknowledges the advantages of cloud solutions, he points out that many FX firms may not prioritize elastic computing for their core trading operations, where stability is essential, especially during volatile market conditions. However, Carmody highlights that the cloud’s flexibility can enhance on-demand services that support trade execution. He notes, “FX may be the poster child for hybrid computing,” as it draws from a diverse array of data sources—including political, economic, and weather information. With the integration of elastic computing and AI, firms can better harness and manage this wealth of information, ultimately improving their trading strategies.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

RETN and IPC Systems Strengthen Connectivity for Financial Trading Organisations Between Europe and Asia

Frankfurt, Hong Kong, London – 26 September 2024 RETN, the leading independent global network services provider, in collaboration with IPC Systems, a leading provider of secure, compliant communications and network connectivity solutions for the global financial markets, announces the go-live of a new 10G capacity connectivity link between Frankfurt and Hong Kong. This significant strategic industry initiative aims to enhance network diversity and performance for financial market participants. RETN and IPC successfully implemented and tested the circuit in a two-week timeframe.

The newly implemented, low-latency terrestrial route leverages RETN’s established TRANSKZ super-highway, offering significant additional diversity between Europe and Asia. The combination of low-latency performance, robust protection and a strong SLA ensures a reliable network backbone for business-critical applications and financial trading operations.

Hong Kong and Frankfurt are pivotal financial hubs, hosting multiple financial institutions, trading companies and data centres. Improving connectivity between these regions ensures market participants can access key liquidity venues and trade with minimal latency, essential for high-frequency trading and other time-sensitive financial operations. Enhanced market connectivity enables financial services customers to operate with maximum efficiency, reliability and speed, and to maintain a competitive           edge in fast-paced financial markets.

“IPC Systems has an overarching requirement for – and commitment – to building, maintaining and continuously enhancing the resilient, redundant, high performance industry networks that underpin and      safeguard our customers’ business-critical applications and trading activities,” said Paul Zatek, Head of Global Channel Sales of IPC Systems. “Our collaboration with RETN on this new Frankfurt-Hong Kong link reinforces this commitment, and gives our extensive global financial markets community another valuable route between key markets with the reliability and latency performance they expect from IPC’s service delivery and customer experience,” continued Zatek.

“In today’s tumultuous environment, with frequent disruptions such as sub-sea cable cuts and other network challenges, the importance of network diversity and availability of the service cannot be overstated. IPC Systems exemplifies forward-thinking innovation by prioritising network diversity and redundancy. Ensuring multiple, diverse routes is critical to maintaining uninterrupted connectivity and operational integrity,” said Tony O’Sullivan, CEO of RETN.

About RETN

RETN is one of the fastest growing independent global network services providers, with unique resources to connect Europe and Asia. In 2023 RETN was awarded the ‘Best Pan-European Carrier’ title, at the Global Carrier Awards. Offering a wide range of connectivity services, such as IP transit, Ethernet & VPN, Capacity, Remote peering to major IXPs, Colocation and Cloud Connect, RETN’s network runs on leading equipment vendors such as Infinera, Juniper and Ciena.

RETN’s unique solution to connect Europe and Asia is built on its own homogenous DWDM and IP/MPLS Network Platform and widely branched land routes, passing through Western Europe, Eastern Europe and up to the border with China and further onwards into Southeast Asia.

RETN provides telecommunication services throughout its Eurasian network with short lead times, industry leading uptimes, and multiple layers of redundancy.

For more information on RETN and its services, please visit the company’s website at www.retn.net

About IPC Systems

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

ICE and IPC Systems Launch ICE Voice for Integrated Trading Communications

Intercontinental Exchange, Inc. (ICE), together with trading communications solutions provider IPC Systems, has successfully launched the ICE Voice platform it announced earlier this year. ICE Voice is a cloud-based audio solution integrated into ICE Chat, ICE’s instant messaging platform for commodities traders and other global market participants with over 120,000 users.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

ICE and IPC Systems Launch ICE Voice – A New Cloud-Based Audio Solution for Traders and Professional Investors

ATLANTA, NEW YORK and LONDON – September 17, 2024 – Intercontinental Exchange, Inc. (NYSE: ICE), a leading global provider of technology and data, and IPC Systems, a leading provider of trading communications solutions, announced today the launch of ICE Voice. This cloud-based audio solution is now live through ICE Chat, ICE’s industry-leading instant messaging system for commodities, offering a seamless communications platform for traders and global market participants.

ICE Voice leverages IPC’s Connexus Unigy private cloud platform to integrate always-on, persistent open connections with ICE Chat’s extensive network of over 120,000 users. ICE Chat can support full audio recording with configurable retention and anywhere, anytime playback of archived calls. Integrated chat and voice logs can create a single record of communications, helping to aid in trading desk or firm-wide compliance programs.

“We’re pleased to offer a single, integrated platform for chat and voice that was designed to tailor to the workflows of our customers and provide always-on, instantaneous connectivity for traders and other financial market participants,” said Maurisa Baumann, Head of Desktops and Feeds at ICE. “This innovative new solution can foster communication throughout the trading process and offer an easy-to-use recordkeeping tool for both chat and voice communications.”

ICE Voice is seamlessly integrated into the ICE Chat platform and is designed to provide an efficient workflow for financial professionals to effortlessly connect and interact. It combines voice connectivity with functionality that was designed specifically to tailor to the custom needs of traders, including ICE Chat’s AI-powered Smart Text Recognition functionality, which turns texts into actionable data using APIs, and Message Blaster for sending single messages to multiple contacts. With the addition of ICE Voice, users can seamlessly jump from chat to voice, open calls from chat tabs and group chat rooms, and create Voice Blasts to ‘shout out’ to groups of open connections simultaneously.

“By bringing our industry-leading voice technology together with ICE’s Chat network, we’re offering market participants a single solution for their communication needs,” said Tim Carmody, Chief Technology Officer at IPC Systems. “As traders needs evolve with changing markets, this robust solution will provide an enhanced trading experience for ICE Chat users and the back-office staff supporting them.”

For more information about ICE Chat, please visit: https://www.ice.com/fixed-income-data-services/access-and-delivery/desktop-web-platforms/chat.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

About Intercontinental Exchange

Intercontinental Exchange, Inc. (NYSE: ICE) is a Fortune 500 company that designs, builds and operates digital networks that connect people to opportunity. We provide financial technology and data services across major asset classes helping our customers access mission-critical workflow tools that increase transparency and efficiency. ICE’s futures, equity, and options exchanges – including the New York Stock Exchange – and clearing houses help people invest, raise capital and manage risk. We offer some of the world’s largest markets to trade and clear energy and environmental products. Our fixed income, data services and execution capabilities provide information, analytics and platforms that help our customers streamline processes and capitalize on opportunities. At ICE Mortgage Technology, we are transforming U.S. housing finance, from initial consumer engagement through loan production, closing, registration and the long-term servicing relationship. Together, ICE transforms, streamlines and automates industries to connect our customers to opportunity.

Trademarks of ICE and/or its affiliates include Intercontinental Exchange, ICE, ICE block design, NYSE and New York Stock Exchange. Information regarding additional trademarks and intellectual property rights of Intercontinental Exchange, Inc. and/or its affiliates is located here. Key Information Documents for certain products covered by the EU Packaged Retail and Insurance-based Investment Products Regulation can be accessed on the relevant exchange website under the heading “Key Information Documents (KIDS).”

Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 — Statements in this press release regarding ICE’s business that are not historical facts are “forward-looking statements” that involve risks and uncertainties. For a discussion of additional risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see ICE’s Securities and Exchange Commission (SEC) filings, including, but not limited to, the risk factors in ICE’s Annual Report on Form 10-K for the year ended December 31, 2023, as filed with the SEC on February 8, 2024.

Category: Fixed Income and Data Services

SOURCE: Intercontinental Exchange

ICE-CORP

Media Contact

ICE Media Contact:

Damon Leavell

+1 212 323 8587

damon.leavell@ice.com

media@ice.com

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

ICE Investor Relations Contact:

Katia Gonzalez

+1 678 981 3882

katia.gonzalez@ice.com

investors@ice.com

Johannesburg Stock Exchange Expands Partnership with Beeks and IPC to Power Colo 2.0 Offering in New Data Centre

LONDON, United Kingdom, August 20 – Beeks Group, a leading cloud computing and connectivity provider for financial markets, has announced a significant expansion of its partnership with the Johannesburg Stock Exchange (JSE) and IPC Systems. This extension will see Beeks’ Exchange Cloud service deployed at the JSE’s Teraco data center, bolstering the exchange’s Colo 2.0 offering with enhanced dual location disaster recovery capabilities.

JSE’s Colo 2.0 is an advanced managed infrastructure as a service powered by Beeks’ Exchange Cloud, in collaboration with IPC, a leading provider of electronic trading solutions. The service provides JSE customers with innovative hosting and connectivity solutions, accessing on-demand private cloud computing and low latency analytics. With the new integration at Teraco, Colo 2.0 not only enhances redundancy to meet the regulatory demands of large financial institutions but also exemplifies the operational agility that Beeks’ solutions and industry collaboration bring to market infrastructure.

This expansion is a testament to the agility and scalability of Beeks’ Exchange Cloud, and IPC’s data centre presence/fully hosted IaaS data centre solutions, enabling the JSE to quickly respond to market demands and regulatory requirements. By seamlessly scaling operations to include a secondary data centre, the JSE ensures that its infrastructure remains robust, resilient, and capable of adapting to the evolving needs of its customers.

The expansion builds on the successful launch of Colo 2.0 in September 2023 and follows a significant contract extension in March 2024 driven by higher-than-expected demand from the financial sector.

Significant Customer Adoption

Tebalo Tsoaeli, Chief Innovation Officer at the JSE, highlighted the strong uptake of the Colo 2.0 service since its introduction, noting the additional demand for a secondary solution that addresses redundancy and disaster recovery needs.

“Since the launch of Colo 2.0 in September 2023, JSE has seen significant adoption of the Colo 2.0 service by customers, demonstrating a clear demand for the product offering. This has resulted in additional demand for a secondary solution aimed at addressing the redundancy and Disaster Recovery requirements of existing customers. Through our partnership with Beeks and IPC, JSE seeks to power a truly cloud-based marketplace infrastructure that is modern, hyper-scalable, ultra-resilient, highly performant, and accessible to all market participants,” said Tsoaeli.

Supporting Global Market Demand

Gordon McArthur, CEO of Beeks, expressed enthusiasm about the continued partnership with the JSE.

“We are delighted to announce this further expansion with the JSE to meet the growing demand for the Colo 2.0 service from the JSE’s customers. Exchange Cloud continues to be a unique offering in the market, and the success of the solution at the JSE, in partnership with IPC, is supporting our discussions with other global exchanges, underpinning our confidence in continued momentum,” McArthur stated.

Market Impact and Future Outlook

Beeks’ collaboration with the JSE and IPC exemplifies the growing trend towards cloud-based solutions in financial markets, particularly in regions like Africa where digital infrastructure is rapidly evolving. By leveraging the operational agility and collective power of Beeks’ and IPC’s solutions, the JSE can swiftly adapt to changing market conditions, ensuring continuous high performance and resilience. This partnership underscores Beeks’ role as a thought leader in the space, delivering innovative technology solutions that drive the future of financial market infrastructure.

As financial markets continue to prioritize security, scalability, and performance, Beeks remains at the forefront of delivering solutions that address these critical needs, positioning itself as a key player in the future of financial market infrastructure.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

IPC now supports hybrid network connections to Google Cloud

London/New York – 9 July 2024 – IPC, the leading provider of secure, compliant communications and multi-cloud connectivity solutions for the financial markets, has been certified as a Google Cloud Interconnect Partner, and is now listed as one of its global providers of Supported Services.

IPC customers are now able to connect to Google Cloud locations globally. The Google Cloud Interconnect partnership is the most recent expansion of IPC’s Cloud Connect Direct solution, its network-to-network interface with all major public cloud providers.

Many of the world’s top financial institutions already use Connexus Cloud for order creation and placement, trade execution, market data delivery, clearing, settlement, and access to other trade life cycle services. By leveraging IPC’s core Network-to-Network Interface (NNI) with Google Cloud, IPC customers now have even faster, more secure, and efficient access to Google Cloud services. Customers can connect directly and on a managed, hosted, or dedicated basis to Google Cloud, with flexible bandwidth options (50MB to 50G).

Nitish Gupta, Senior Global Product Manager, Cloud Services, IPC said: “We want every customer’s ’cloud journey’ and experience to be unique, faster and more flexible, reliable and secure. We already enable financial market participants to effortlessly leverage cloud-based exchange platforms and execution venues, and to establish efficient direct connectivity to cloud providers. Further expansion of Connexus Cloud’s network-to-network connectivity with cloud providers like Google gives IPC customers more choice in terms of cloud access and service provision, and greater service flexibility with respect to seamless interoperability and interconnectivity between cloud services, and other IPC solutions.”

IPC’s multi-cloud platform Connexus Cloud is an interconnected trading ecosystem of more than 7,000 capital market participants in 750+ cities and 60+ countries. Connexus Cloud connects all entities involved in the capital markets trading lifecycle, including buy-side and sell-side counterparties, trading platforms, liquidity venues, interdealer brokers, application and market data providers and clearing and settlement services.

As Nitish Gupta shared with WatersTechnology, we’re expanding our partnership with Google to meet growing customer demand.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

APIs: The driving force behind innovation and growth in FX trading

IPC’S CTO, Tim Carmody, has been featured in the May 2024 edition of e-forex, talking about API – The Driving Force Behind Innovation in FX Trading.

You can read it on e-forex on page 54 here.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

Kurt Adams to Succeed Bob Santella as CEO of IPC

New York – May 29, 2024 – IPC, a leading provider of trading communications, electronic trading and infrastructure solutions for global financial markets, announced today that as part of a planned leadership transition Kurt Adams will succeed Bob Santella as CEO. Additionally, Stuart C. Harvey, Jr.  has been appointed Chairman of IPC’s Board of Directors and Michael Chin has been named an IPC Board Member. 

Adams has more than 25 years of leadership experience in the financial and technology industries, most recently serving as CEO of Optum Financial. Prior to joining Optum in 2019, Adams was group president and CEO of corporate payments for Fleetcor Technologies, Inc. He has also held leadership roles at U.S. Bank, Elavon Financial Services, Piper Sandler and the ABN AMRO Bank. 

“We want to thank Bob for his leadership and partnership over the last six years.  With SVP becoming the sole owner of IPC, this is an opportune time for Bob to pass the torch to Kurt, who is well suited to lead IPC through its next stage of growth. We are excited to work with Kurt on this exciting journey, and are grateful for Bob’s contributions to help IPC become the business it is today, said Jonathan Waggoner, Managing Director at SVP.  

I am excited to embark on this journey with IPC’s dedicated team. Our focus will remain on delivering exceptional value to our customers by expanding upon our innovative trading technology to create a more connected experience and fostering a culture of customer-centricity to remain at the forefront of the financial services industry,” said Kurt Adams, incoming CEO at IPC. 

“The future of IPC is extremely bright,” Santella said. “I depart with the deepest appreciation for the support I received from our owners, Board of Directors and an incredible team of employees across the globe who strive to deliver the best products and customer service in the industry.” 

Kurt Adams CEO IPC
New Board Positions Also Announced 

As part of the executive leadership changes, Stuart Harvey has been named Chairman of IPC’s Board of Directors and Michael Chin has been named an IPC Board Member, effective immediately.

Stuart Harvey’s multifaceted background spans capital markets, financial technology, payments and related software businesses.  He has previously served as CEO of Elavon Global Acquiring and Ceridian Corporation and as president of Piper Sandler.  Stuart has also chaired the board of directors of Paysafe Group and Wageworks and serves as the current Chairman of Flowbird (Paris, FR) and Weave Communications (NYSE: “Weav”).   

Michael Chin currently serves as CEO at DUCO and has been a part of leading organizations such as Broadway Technology, Refinitiv, Mantara, TradingScreen and JP Morgan. Michael’s industry experience and expertise for innovation bolsters IPC’s position for future success.   

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com

IPC Systems and VoxSmart collaborate to deliver next generation transcription technology for Financial Institutions

22 May 2024, London/New YorkIPC, the leading provider of secure, compliant communications and multi-cloud connectivity solutions for the financial markets, has joined forces with global communications surveillance tech firm VoxSmart to significantly enhance the accuracy and efficiency of multilingual transcription technology for financial institutions.

Drawing on cutting-edge artificial intelligence (AI) technology and using real-life conversations had by capital markets professionals, the partnership is set to transform how financial markets operate. Offering a 50-fold increase in speed compared to previous transcription technologies, the new capability will deliver unparalleled accuracy in real-time transcriptions across all financial languages.

The new technology empowers front office trading desks and sales teams to seamlessly convert real-time audio into structured data, permitting them to integrate insights into trading blotters, order management systems, and CRM applications. This integration opens doors for the development and implementation of proprietary large language models (LLM) and natural language processing (NLP) applications.

The news arrives on the heels of remarkable advancements in AI and large language modeling. These breakthroughs enable transcription innovators to create more robust and precise engines. It couldn’t come at a more crucial time for financial institutions, which face increasing regulatory scrutiny on communications reporting. With billions in fines already levied for non-compliance, the need for highly accurate multilingual AI transcription technology has never been more pressing.

Oliver Blower, CEO of VoxSmart, said: “Voice-based communications are the lifeblood of many over-the-counter markets. Until now, they’ve been blind spots for many firms, posing challenges not just for compliance monitoring but also for uncovering valuable business insights. Our partnership with IPC seeks to change that, equipping financial institutions with the ability to effortlessly meet evolving compliance requirements while gaining a competitive edge by bridging communication gaps in rapidly expanding markets.”

James Tonks, SVP Partner Development, IPC commented: “Our partnership with VoxSmart marks a significant leap forward in the realm of financial communications. By combining our secure, compliant communication solutions with VoxSmart’s advanced AI-driven transcription technology, we are not only enhancing compliance capabilities but also empowering our clients with unprecedented real-time insights and operational efficiency. This collaboration is a testament to our commitment to innovation and excellence in serving the financial markets.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

About VoxSmart

VoxSmart Ltd. is a global SaaS communications surveillance provider with offices in New York, London, Singapore and Madrid. VoxSmart designs, develops, and deploys cloud-based mobile recording and communications surveillance technology for global financial institutions to manage their business risks and regulatory requirements. Its rapidly evolving technology, with proven accuracy in financial voice transcription and real-time instant message capture, supports over 100 clients with regulatory requirements to monitor and reconstruct all trade communications from voice, mobile, email and chat.

VoxSmart has unparalleled expertise in unstructured data processing and indexing for complex technology environments and believes that by harnessing this data, a business will build a strong foundation for intelligent risk and control analysis. VoxSmart’s goal is to become the global reference for risk and compliance surveillance technology and offer end-to-end remote conduct and employee monitoring that connects a firm’s people, processes, and technology to drive significant operational efficiencies and enable smarter business decisions.

Media Contact

IPC Media Contact

The Realization Group for IPC Systems

+44 7713 332303

Vanessa.green@therealizationgroup.com