Archives: News Room

New York – January 21, 2025 – IPC, a global leader in trading communications technology and financial market connectivity, has appointed Tito Singh as Chief Revenue Officer (CRO). In this role, Singh will lead IPC’s global revenue growth strategy, overseeing sales, sales operations, marketing, and customer success teams to deliver exceptional value to clients and drive continued innovation in the company’s solutions and services.

“I’m pleased to welcome Tito to IPC at such an exciting time for our company,” said Kurt Adams, CEO of IPC. “Tito’s deep expertise in scaling revenue operations and his strategic approach to market expansion make him the ideal leader at this time. Under his leadership, IPC will continue to deepen our value proposition, strengthen client relationships, and achieve accelerated growth.”

Singh brings more than 20 years of leadership experience in driving revenue growth, building high-performing teams, and fostering strong client relationships. Most recently, he served as Chief Customer Officer at MarketsIO. Prior to that, he was Chief Revenue Officer at InvestCloud Financial SuperMarkets (formerly Tegra118), where he significantly increased revenues and led the company’s largest enterprise deals. Previously, Singh held senior roles at S&P’s CRISIL as Global Head of Sales for GR&A and spent 25 years at Refinitiv (formerly Thomson Reuters), including as Head of Financial & Risk Solution Sales for the Americas.

As CRO, Singh will play a pivotal role in executing IPC’s growth strategy, with a focus on delivering innovative solutions tailored to the complex communication and connectivity needs of financial markets. He will collaborate closely with cross-functional teams to ensure a seamless client experience and align the company’s go-to-market strategies with evolving industry demands.

“I’m honored to join IPC at this key point in the company’s transformation,” said Singh. “IPC’s commitment to innovation and client-centric solutions is unparalleled. I look forward to working with the talented team at IPC to drive growth and deliver exceptional value to our clients across the globe.”

This appointment reinforces IPC’s dedication to transforming communication and connectivity solutions for financial services.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future. To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

New York, London, Malibu – IPC, a global leader in trading communications technology and financial market connectivity, has acquired Intracom Systems, a pioneer in software-based communication solutions.

The acquisition strengthens IPC’s position as the leading provider of integrated communication solutions across the financial services industry, enabling the company to address critical communication needs across front, middle, and back-office operations. By integrating Intracom’s scalable, software-based push-to-talk matrix solution into IPC’s market-leading Unigy platform, IPC can now offer a seamless, unified communication ecosystem tailored specifically to every corner of finance from trading to wealth management.

“Intracom’s innovative technology empowers us to deliver unparalleled downstream functionality and channel interoperability for our financial services clients,” said Kurt Adams, CEO of IPC. “This acquisition enables IPC to deepen its value proposition, providing communication solutions that extend from traders on the front lines to compliance teams and middle- and back-office operations, all through a secure, scalable SaaS model.” 

Intracom’s flagship platform, currently deployed across multiple industries, will now be optimized to support IPC’s financial services clients, further enhancing their ability to streamline operations, improve efficiency, and reduce the complexities of managing multiple service providers.

“This acquisition is a significant milestone for IPC, allowing us to provide a comprehensive, integrated communications solution that covers front, middle, and back-office users,” said Kurt Adams, CEO of IPC. “Bringing together Intracom’s proven technology with IPC’s market-leading Unigy platform supports the creation of a single, powerful communication ecosystem with unrivalled front end and downstream functionality and channel interoperability.  Leveraging the most advanced communications technologies, this new service will drive significant customer value in existing and new target markets.” 

“Intracom’s mission has always been to solve complex communication challenges,” said Stephen Brand, Co-Founder and CEO of Intracom Systems. “Joining IPC enables us to expand our reach within the financial services industry while maintaining our commitment to delivering cutting-edge solutions.” 

This acquisition underscores IPC’s strategic focus on serving its core financial services market while continuing to innovate and drive customer-centric solutions.

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future. To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

New York – November 22, 2024 – IPC,  a leader in trading communications and connectivity solutions, has appointed Izzy Dawood as its new Chief Financial Officer (CFO). Dawood brings more than 20 years of experience in financial leadership, strategic growth, and operational transformation, and will play a critical role as IPC continues to deliver market-leading solutions.

Dawood most recently served as CFO for CURO Financial Technologies, where he was instrumental in the company’s strategic repositioning. Before that, he was CFO at Paysafe, a leading global payments platform, where he led the company through significant change and restructuring. He has also held CFO roles at Branch International, WageWorks, Santander Consumer USA, and BNY Mellon.

In his role as CFO, Dawood will lead IPC’s financial strategy, ensuring alignment with the company’s objectives of sustainable growth, customer focus, and innovation. He will drive operational efficiencies and support long-term value creation for customers and stakeholders.

“We are thrilled to welcome Izzy Dawood to IPC,” said Kurt Adams, IPC’s CEO. “Izzy’s diverse background in financial services and proven success in driving growth and transformation make him the perfect fit for IPC. His expertise will help guide IPC as we work towards achieving our strategic vision in an increasingly dynamic market.”

“I am honored to join IPC at such an exciting time,” said Dawood. “IPC is a leader in fintech with a clear vision for the future. I look forward to working with the team to drive financial excellence, support our growth strategy, and deliver value to our customers and stakeholders.”

About IPC

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future. To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

The dynamic relationship and ongoing collaboration between IPC Development and Voice Engineering teams, and leading cloud service provider AWS, has resulted in the design and successful production release of a number of new solutions and products. In just a few months of close collaboration, a new IPC/AWS Live-Voice Transcription solution, for example, is already being rolled out with a number of Fortune 100 financial entities, with significant demand for this innovative solution from major banks and financial institutions and trading platforms.

In addition to Live-Voice-Transcription, other trading solutions developed in partnership with AWS include security and compliance-enhanced Voice Capture, managed multi-region cloud hosting and other trading performance efficiencies and enhancements, with more in the IPC development pipeline.

The collaboration with AWS reflects and reinforces IPC’s strategy of working with other specialist service providers to build the best customer solutions and products in the most effective way to meet evolving market trends and changing customer requirements. Through partnership with AWS, IPC is bringing together AWS’ established and robust cloud infrastructure, including on-demand virtual servers, cloud computing expertise and global reach with sophisticated audio (voice) capture and transcription capabilities to alleviate the security and compliance challenges faced by the voice trading industry.

In addition to mitigating security and compliance challenges, IPC customers also benefit from faster time to market for service feature enhancements and overall trading performance improvements.

IPC’s Rob Coole, SVP Innovation, and Senior Development Manager Anup Kaimal are spearheading this exciting collaboration, with IPC Portal, development, product and account management teams working closely with AWS architects to deliver new products and services to customers worldwide.

“The highly successful collaboration and strong working relationship between IPC and AWS will put IPC at the forefront of digital fintech transformation, delivering more value to customers, streamlining and accelerating application delivery and ensuring that our customers maintain a competitive edge in the ever-evolving financial trading landscape,” said Coole.

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IPC, the leading provider of secure, compliant communications and multi-cloud connectivity solutions for financial markets, has partnered with LeapXpert, the responsible business communication pioneer, to provide enhanced messaging communications capture, governance and compliance capabilities to regulated financial businesses.

In an increasingly digital workplace with growing use of messaging channels alongside traditional telephony communication, LeapXpert solutions address the key financial industry challenge of managing effective surveillance and associated regulatory compliance obligations such as data recordkeeping. Specifically, LeapXpert focuses on creating a federated messaging environment for frictionless, cross-platform messaging between multiple users and apps. A centralized, highly interoperable communication platform, accessed through a Single Professional Identity (one contact number) streamlines messaging functionality, providing an enhanced communication experience, robust communications governance and compliance with recordkeeping requirements from the SEC, CFTC, ESMA, FCA and other regulators.

IPC has been at the forefront of technology innovation in trading communications systems for more than 50 years. Its market-leading communications technologies, product innovation and strategic partnerships with specialist service providers like LeapXpert reflects a focus and commitment to improving the trading experience for all stakeholders. LeapXpert solutions can be integrated within IPC’s Unigy, Trader Voice, Unified Comms & Mobile capture solutions, creating a unique and highly differentiated industry solution.

James Tonks, SVP Partner Development, IPC commented: “This collaboration represents the future of compliant communication. The use of messaging channels is accelerating. Telephone networks are already federated; federated messaging is the next major leap in the digital enterprise communication revolution. We are excited to be able to harness the proven technology of an experienced service provider to offer a robust, frictionless and enterprise-grade messaging solution with associated governance best practice and regulatory compliance.”

Avi Pardo, Co-founder & CBO of LeapXpert, said: “In the fast-paced world of financial markets, seamless communication is essential. Our partnership with IPC ensures that financial institutions can effortlessly navigate the complexities of off-channel communication, staying compliant while optimizing their operations. We are excited to bring our expertise in communications to IPC’s extensive client base, providing a comprehensive Digital Communications Governance & Archiving (DCGA) solution.”

The LeapXpert Communications Platform supports different chat features, such as one-on-one and group chats across various messaging channels, including WhatsApp, iMessage, WeChat, SMS, Telegram, Signal, and LINE. Clients stay on their preferred (or authorized) channels, while traders and employees use one platform and number across multiple channels making them much more readily accessible to clients.

API integration and client/employee identification and validation functionality ensures that both parties know they are speaking to a particular individual rather than a member of a team. Advanced governance with sophisticated data leakage prevention, information barriers, anti-virus and malware services means firms can more easily monitor client conversations, safeguard sensitive information and protect assets from loss and security threats and prevent data leaks.

About IPC Systems

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

 

About LeapXpert

LeapXpert, the responsible business communication pioneer, provides enterprises peace of mind through compliant and secure communication solutions. The LeapXpert Communications Platform enables compliant, governed, and secure communication between enterprise employees and their clients across consumer messaging, while leveraging Communication Intelligence to enhance front-office employee productivity and decision-making. LeapXpert, a Gartner Cool Vendor, is headquartered in New York, with offices in London, Tel Aviv, and Asia. Hundreds of enterprise customers, with hundreds of thousands of users in more than 45 countries, depend on LeapXpert daily for Digital Communications Governance & Archiving (DCGA) solutions. For more information, visit leapxpert.com

London, UK — 24 October 2024 – IPC Systems, a leader in trading communications and connectivity solutions, announces the launch of a new offering in collaboration with Kerv, a Compliance-as-a-Service specialist, to address the growing challenge of regulatory compliance in financial services operation and delivery.

This innovative cross-channel communications compliance solution brings together IPC’s extensive global trading network infrastructure and cloud services with Kerv’s Compliance-as-a-Service expertise for a comprehensive and enhanced solution for managing and assuring multi-channel communications compliance.

Kerv’s Compliance Cloud empowers businesses to manage compliance and associated reporting obligations across voice, messaging, and other communications channels in a seamless, secure and efficient way.

“This collaboration is a significant customer-first development for efficient and assured communications compliance management that is fit-for-purpose to navigate today’s complex regulatory landscape,” said James Tonks, SVP Partner Development, IPC Systems. “Kerv’s specialist compliance expertise complements IPC’s existing service offering, creating a robust platform that enables customers to stay ahead of evolving communications monitoring and management obligations.”

Ravi Sharma, Head of Cloud and Technology Strategy at Kerv said, “Managing compliance in today’s multi-channel, hybrid communications environment is increasingly challenging. This innovative approach delivers a proactive, efficient and future proof compliance solution that relieves a considerable operational burden for financial markets participants.”

Service highlights include: 

• Data Aggregation: Unified communication data with advanced AI-powered monitoring and analysis for cross-platform compliance.
• Seamless Integration: Streamlined CDR reconciliation, providing an efficient capture and archive solution.
• Exceptional Efficiency: Rapid issue resolution to ensure uninterrupted operations.
• Proactive Management: Potential compliance issues identified early, mitigating risk.
• Assured Compliance: Enabling clients to focus on core business objectives.

About IPC Systems

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.

 

About Kerv

Kerv specialises in secure, consistent communication services across voice, video, messaging and mobile channels, helping businesses navigate digital transformation and stay ahead of regulatory change.

Seamless communication is essential for a successful digital workplace. As businesses in regulated industries transition to cloud-enabled environments, managing compliance across multiple communication channels is a growing challenge. Kerv’s solutions ensure secure, consistent voice, video, messaging, and mobile services, leveraging cloud technologies and services and digital transformation to keep customers ahead of compliance obligations.

About RETN

RETN is one of the fastest growing independent global network services providers, with unique resources to connect Europe and Asia. In 2023 RETN was awarded the ‘Best Pan-European Carrier’ title, at the Global Carrier Awards. Offering a wide range of connectivity services, such as IP transit, Ethernet & VPN, Capacity, Remote peering to major IXPs, Colocation and Cloud Connect, RETN’s network runs on leading equipment vendors such as Infinera, Juniper and Ciena.

RETN’s unique solution to connect Europe and Asia is built on its own homogenous DWDM and IP/MPLS Network Platform and widely branched land routes, passing through Western Europe, Eastern Europe and up to the border with China and further onwards into Southeast Asia.

RETN provides telecommunication services throughout its Eurasian network with short lead times, industry leading uptimes, and multiple layers of redundancy.

For more information on RETN and its services, please visit the company’s website at www.retn.net

About IPC Systems

A specialist technology and service leader powering global financial markets for over 50 years, IPC Systems is at the forefront of electronic trading connectivity and state-of-the-art cloud communications, setting the standard for exceptional service, innovation, and expertise.

IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions.

IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future.

To learn more, visit www.ipc.com, explore our insights page, and follow us on LinkedIn.